Returns & Exchanges
At Real Mushrooms, we want you to be completely satisfied with your sustainable apparel. If your order isn't a perfect fit, we offer free returns and exchanges on all unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original compostable mailer.
- 3.Drop Off Package
Hand your package to the designated carrier or drop it off at any official collection point; be sure to keep your tracking receipt for reference.
- 4.Receive Refund or Exchange
After our warehouse inspects the items, we will process your refund to the original payment method or ship out your new exchange size within 5-7 business days.